Anna1111 wrote:
Make a nuisance of yourself!
I used to work in a doctor's office - and some other office settings. They're busy - they just spend their days "putting out fires."
Call this afternoon, be pleasant, say you haven't heard back, and pleasantly say something like, "If I haven't gotten a call back from you, I'll check back with you around 10:30 tomorrow A.M." - very pleasantly. and do it. Make sure you don't call during lunch or right after it - or right when they open - too hectic. . If they don't have an answer for you then, do the same thing again. You can offer them reassurances like "I don't want to be a nuisance, I'm just really *worried* about my Mom." And then make a total, really sweet, pest of yourself till you get action : )
Thank you! It helps knowing you've been on their end.